Privacy Policy

Effective date: September 13, 2026

Information we collect

When you contact imagerestorationpros Photo Restoration, request a quote, or submit a photograph for review, we may collect your name, email address, telephone number, preferred contact method, project details, requested service, desired print size, deadline, and the photograph or other image you choose to upload.

Our hosting service may also process ordinary technical information needed to deliver and protect the website, such as an internet address, browser type, device information, and access logs.

How we use your information

We use the information you provide to:

• Review your photograph and understand the work you are requesting.
• Prepare an estimate and communicate with you about your project.
• Provide restoration, scanning, printing, or poster services you approve.
• Operate, maintain, troubleshoot, and protect the website and upload service.

Photographs submitted for review

Uploaded photographs are used only to review your inquiry and provide requested services. Submitting a photograph does not give imagerestorationpros Photo Restoration ownership of it. We will not knowingly display, publish, advertise with, or otherwise reuse a customer's photograph without permission.

Please submit only photographs that you own or have permission to provide. Do not submit material that you are not authorized to share.

Sharing and service providers

We do not sell or rent customer information or photographs. Information may be processed by service providers that support website hosting, secure file storage, email delivery, and other business operations. We may also disclose information when reasonably necessary to comply with law, protect rights or safety, or prevent misuse of the website.

Retention and deletion

Customer information and submitted photographs are kept only as long as reasonably necessary to review an inquiry, complete an approved project, maintain appropriate business records, resolve a dispute, or meet legal obligations. You may request deletion of information or a submitted photograph by emailing us. Some information may be retained when required for legitimate business or legal purposes.

Security

We use reasonable administrative and technical safeguards intended to protect submitted information and photographs. No internet transmission or storage system can be guaranteed completely secure, so please avoid submitting information that is not needed for your project.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. A parent or guardian who believes a child has submitted information may contact us to request its deletion.

Your choices

You may ask what information we have about you, correct inaccurate contact information, withdraw a pending inquiry, or request deletion of information or photographs, subject to any information we must retain for legitimate business or legal purposes.

Changes to this policy

We may update this Privacy Policy as our services or information practices change. The effective date at the top of this page will show when the policy was last revised.